This means channels that team members can join, or not join, depending on what's relevant to them. The best work chat app organizes conversations in a way that enables this, allowing users to decide what they do and don't see. Some messages need to be seen by your entire company, others need to happen at the team level, and not every team conversation needs to involve your entire team. I think a few features are universally necessary, however, and kept them in mind while I was reviewing apps. I've been reviewing and writing about software since 2009, working remotely the entire time, so I'm extremely familiar with the ins and outs of team communication software.Ĭommunication is tied to culture, and every company is different-this is why there are so many work chat apps on the market.

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All of our best apps roundups are written by humans who've spent much of their careers using, testing, and writing about software.

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